Priviet Social Sciences Journal

Innovation of an android-based beverage sales application using a design thinking approach for MSME digitalization in Nabire

Usman Arfan — 2026-03-02

Digital transformation has become an essential requirement for Micro, Small, and Medium Enterprises (MSMEs) to improve competitiveness and operational efficiency. This study aims to design an Android-based beverage sales application prototype to support MSME digitalization in Nabire Regency. The research employed the Design Thinking approach, consisting of empathize, define, ideate, prototype, and test stages. Activity diagrams were used to model the application’s business processes, while the prototype was developed using Figma as an interactive and visual system representation. Usability evaluation was conducted through limited testing using the Single Ease Question (SEQ) and System Usability Scale (SUS). The results indicate that the proposed prototype provides a clear user flow, aligns with user needs, and achieves a good level of usability. The developed prototype can serve as a foundation for future implementation of an Android-based beverage sales application to support MSME digitalization in Nabire Regency.

The risks of loan users for the mental health of the middle class

Iqbal Abdul Muqsith — 2026-03-02

The phenomenon of online loans (commonly known as pinjol) in Indonesia has grown rapidly in line with the advancement of digital technology. Easy access, fast disbursement processes, and the promotion of low interest rates have made pinjol highly attractive to the public, especially among the middle-class. However, behind this convenience lie various serious problems that affect users’ mental health. This study aims to analyze the risks of pinjol usage on the mental health of the middle-class community, particularly in the Parung Panjang and Tenjo Districts of Bogor Regency. The research method employed a qualitative approach supported by quantitative data. The findings show that the middle class is vulnerable to pinjol entrapment, even though they are generally considered to have better access to formal financial institutions. From a theoretical perspective, this research offers novelty by applying Lazarus and Folkman’s (1984) stress theory to the phenomenon of digital finance, thereby enriching perspectives on how primary and secondary appraisals and coping strategies shape the psychological pressure caused by pinjol. Field findings that highlight the dominance of emotion-focused coping strategies (resignation, anxiety, and avoidance) provide new contributions to the literature, as they reveal that the burden of pinjol not only creates economic problems but also reinforces a recurring cycle of stress without any long-term solutions. Therefore, stronger financial literacy, psychological support, and strict government regulations are urgently needed to prevent the harmful impacts of pinjol on Indonesia’s middle-class society.

Digital transformation in public service: Evaluating e-government implementation and fiscal performance at Samsat Pajajaran Bandung

Inkha Hedian Dena Fritiar — 2026-03-04

This study evaluates the implementation of e-government policies at Samsat Pajajaran, Bandung, focusing on fiscal performance and operational efficiency. Employing a qualitative case study design, data were gathered through in-depth interviews with purposively selected informants, including operational officers and taxpayers, as well as field observations and fiscal report analysis. The findings demonstrate that digitalization via the SIGNAL and e-Samsat platforms has successfully catalyzed local genuine revenue (PAD) growth, with a projected increase of IDR 250 billion by 2025. Operationally, service efficiency improved by 66.7%, reducing processing time from 45 to 15 minutes. However, the study identifies a significant digital divide affecting elderly taxpayers and technical latencies during peak hours. This research recommends a 50% increase in API server capacity to ensure socially inclusive governance.

Identification and control of Occupational Health and Safety (OHS) risks in the slope and drainage reinforcement project on the Paksebali – Selat Provincial Road Section

I Nyoman Indra Kumara — 2026-03-04

The slope and drainage reinforcement project on the Paksebali–Selat Provincial Road section involves a relatively high potential for Occupational Health and Safety (OHS) risks due to excavation works, concrete casting, the use of heavy equipment, and hazardous working environment conditions. This study aims to identify extreme and high risks that may lead to work accidents and to determine appropriate OHS risk control measures for the project. The research method employed is a quantitative descriptive approach, with data collected through field observations, interviews, questionnaires, and documentation studies. Risk assessment was conducted based on the AS/NZS 4360 standard by multiplying the probability and severity levels, whereas risk control was analyzed using the Plan–Do–Check–Act (PDCA) cycle approach. The results indicated that the risks identified in this project fell into the extreme and high-risk categories, particularly in excavation works, road shoulder concrete casting, and heavy equipment mobilization. Potential hazards included landslides, being struck by equipment, and accidents caused by improper work methods. Risk control measures were implemented through improvements in work methods, enforcement of Personal Protective Equipment (PPE) usage, enhanced supervision, installation of safety signs, and the regular implementation of training and safety meetings. The application of appropriate risk control measures is expected to minimize workplace accidents and improve overall project safety performance.

Journalists’ perceptions of the use of Artificial Intelligence (AI) platforms in news production: A case study of Harian Disway Online Media

Mohamad Nur Khotib — 2026-03-05

This study examines journalists’ perceptions of the use of artificial intelligence (AI) in the news production process at Harian Disway, a digital-native media outlet based in Surabaya. Employing a descriptive qualitative approach through in-depth interviews, participant observation, and document analysis, the study explores how journalists interpret, utilize, and evaluate AI within newsroom practices. The findings indicate that AI is primarily used as a technical assistant, particularly for translation, editing, and content optimization, rather than as a substitute for journalistic creative work. Journalists emphasize the necessity of human control because of AI’s limitations in factual accuracy and contextual understanding. Ethical concerns also emerge, particularly regarding excessive dependency on AI and the potential erosion of writing skills, particularly in feature writing. Drawing on Diffusion of Innovations Theory and Social Perception Theory, this study demonstrates that AI adoption at Harian Disway is selective, pragmatic, and firmly embedded within the framework of editorial ethics.

Resilience of MSMEs in Surakarta City: Integrating digital transformation and local economic resilience based on Javanese cultural values

Rohmad Suryadi — 2026-03-06

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in sustaining local economies in Indonesia, particularly in culturally embedded cities such as Surakarta. Despite their growing number and contribution to employment, many MSMEs remain vulnerable to economic shocks, technological disruption, and unequal access to digital resources. This study aims to examine the resilience of MSMEs in Surakarta by analyzing the interaction between digital transformation, Javanese cultural values, and the legal–institutional environment that shapes the digital economy. Using a qualitative descriptive approach, this study employs a literature review methodology drawing on peer-reviewed journal articles, government reports, and policy documents related to MSME resilience, digitalization, and local economic development. The findings indicate that Javanese cultural values, including gotong royong, nrimo ing pandum, tepa slira, and ajining dhiri, function as social capital that strengthens social cohesion, psychological endurance, and ethical business practices among MSME actors. Digital transformation contributes positively to business resilience by expanding market access and improving operational efficiency; however, its impact remains uneven due to disparities in digital literacy, human resource capacity, and institutional support. Furthermore, the study highlights the importance of adaptive state regulation and legal certainty in ensuring inclusive digital transformation for MSMEs. This research concludes that MSME resilience in Surakarta emerges from the integration of cultural capital, digital capability, and responsive governance, underscoring the need for context-sensitive and collaborative policy approaches to support sustainable local economic development.