PAUDEL, R.; SHRESTHA, L. K.; PAUDEL, R. . A conceptual framework for measuring e-Banking service quality and customer satisfaction: Integrating SERVQUAL and TAM in the context of Nepal. Journal of Economics and Business Letters, [S. l.], v. 4, n. 3, p. 21–39, 2024. DOI: 10.55942/jebl.v4i3.539. Disponível em: https://www.journal.privietlab.org/index.php/JEBL/article/view/539. Acesso em: 27 jul. 2025.